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Frequently Asked Questions

  • For individual use, authentic Biolage products are sold at the below retailers:

    · Ulta

    · Amazon.com (ships from and sold by Amazon.com)

    · JCPenney

    Or, purchase Biolage products directly from a Salon near you.

    This is a salon client-facing website. If you are a professional or salon owner, please  reach out to the Biolage Hotline, call:

    1-877-249-8090. Representatives are available from 9:00 am - 5:00 pm ET.
  • At Biolage, we care about the world and the creatures we share it with. That's why Biolage does not test on animals. All Biolage products, globally, are officially cruelty free. The brand has been given the Leaping Bunny stamp of approval by Cruelty Free International, a leading organization working to end animal testing.
  • Yes, as of 2025 we have a new look with the same great performance you know and love.
  • Have you checked our Facebook page? We often run sweepstakes that include sample giveaways to randomly selected entrants. LIKE us on Facebook.
  • Please contact us by telephone at l: 1-877-249-8090 or by filling out the form on this page. Make sure to tell us who you are and what contest this is for. We will make sure to get you a response ASAP.
  • Please feel free to reach out to us by calling 1-877-249-8090 or fill out our Contact Us form on this page.
  • Please feel free to reach out to us by calling 1-877-249-8090 or fill out our Contact Us form on this page.

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